JL Plus is committed to protecting the privacy and personal data of every player on our platform. This Privacy Policy explains what information we collect, how we use it, who we share it with, and what rights you have over your data as a JL Plus player in the Philippines.
YOUR PRIVACY MATTERS TO JL PLUS. This Privacy Policy is issued in compliance with Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines ("DPA"), and its Implementing Rules and Regulations. By registering for or using the JL Plus platform at jl-plus.net, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and processing of your personal data as described herein.
JL Plus ("we," "us," "our," or "the Company") operates the online gaming platform accessible at jl-plus.net. As a platform serving Filipino players across the Philippines — from Manila and Makati to Cebu, Davao, and Quezon City — we handle personal data responsibly and in full compliance with Philippine law.
This Privacy Policy applies to all personal data collected from individuals who visit, register on, or otherwise interact with the JL Plus platform, including through our website, mobile application, customer support channels, and any other touchpoints associated with the JL Plus brand.
This Policy should be read alongside our Terms & Conditions, which govern your use of the JL Plus platform. Capitalized terms not defined in this Policy have the meanings given to them in the Terms & Conditions.
If you have questions about how JL Plus handles your personal data, you may contact our Data Protection Officer at any time. Contact details are provided in Section 14 of this Policy.
For the purposes of the Data Privacy Act of 2012 and this Privacy Policy, JL Plus is the personal information controller responsible for your personal data collected through the jl-plus.net platform.
JL Plus has appointed a Data Protection Officer ("DPO") who is responsible for overseeing compliance with this Privacy Policy and applicable data protection laws. You may contact the DPO directly for any privacy-related inquiries, requests, or complaints. Contact details are set out in Section 14 of this Policy.
Where JL Plus engages third-party service providers to process personal data on its behalf, those providers act as personal information processors and are bound by contractual obligations to process data only in accordance with JL Plus's instructions and applicable law.
JL Plus collects the following categories of personal data from players and platform users:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, government-issued ID number, nationality | Account registration, KYC verification, age verification |
| Contact Data | Email address, Philippine mobile number, residential address | Account communication, support, verification |
| Financial Data | GCash number, PayMaya account, bank account details (BDO, BPI, Metrobank), transaction history | Deposits, withdrawals, AML compliance |
| Gaming Data | Game history, bet amounts, win/loss records, session duration, bonus usage | Platform operation, responsible gaming, dispute resolution |
| Technical Data | IP address, device type, browser type, operating system, login timestamps | Security, fraud prevention, platform optimization |
| Usage Data | Pages visited, features used, click patterns, session duration | Analytics, UX improvement, marketing |
| Communications Data | Support chat transcripts, email correspondence, feedback submissions | Support quality, dispute resolution, compliance |
JL Plus does not collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where strictly required for responsible gaming compliance (e.g., self-exclusion records).
JL Plus collects personal data through the following means:
We collect data directly from you when you register for a JL Plus account, complete identity verification, make a deposit or withdrawal, contact our support team, participate in promotions, or submit any form on the JL Plus platform. The information you provide voluntarily is collected and stored securely.
When you access jl-plus.net or the JL Plus mobile application, we automatically collect certain technical and usage data through cookies, web beacons, log files, and similar tracking technologies. This includes your IP address, device identifiers, browser settings, and behavioral data such as pages visited and time spent on the platform.
We may receive personal data about you from third-party sources, including:
In all cases, JL Plus ensures that third-party data sources operate lawfully and that the transfer of your data to JL Plus is permitted under applicable Philippine law.
JL Plus uses your personal data for the following purposes:
JL Plus will never sell your personal data to third parties for their own marketing purposes. Your data is used solely to operate and improve the JL Plus platform and to comply with our legal obligations.
JL Plus processes your personal data on the following legal bases as recognized under the Data Privacy Act of 2012 of the Philippines:
Where JL Plus relies on your consent as the legal basis for processing, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal. To withdraw consent, please contact our Data Protection Officer using the details in Section 14.
JL Plus does not sell, rent, or trade your personal data. We may share your personal data with the following categories of recipients only to the extent necessary and permitted by law:
We engage trusted third-party service providers to assist in operating the JL Plus platform. These include payment processors (GCash, PayMaya, BDO, BPI, Metrobank), KYC and identity verification providers, cloud hosting and infrastructure providers, customer support software providers, and analytics platforms. All service providers are contractually bound to process your data only on JL Plus's instructions and in compliance with applicable data protection law.
JL Plus may disclose your personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), law enforcement agencies, or other government bodies where required by law, court order, or regulatory directive. Such disclosures are made only to the extent required and in accordance with applicable legal procedures.
In the event of a merger, acquisition, restructuring, or sale of all or part of JL Plus's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and any material changes to this Privacy Policy that may result.
JL Plus may share your personal data with other third parties where you have given your explicit prior consent to such sharing.
JL Plus will never share your personal data with third-party advertisers, data brokers, or any party for purposes unrelated to the operation of the JL Plus platform without your explicit consent.
JL Plus retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:
Upon expiry of the applicable retention period, JL Plus will securely delete or anonymize your personal data in accordance with our internal data disposal procedures.
JL Plus implements comprehensive technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. Our security framework includes:
While JL Plus takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for keeping your JL Plus account credentials confidential and for notifying us immediately of any suspected unauthorized access.
JL Plus uses cookies and similar tracking technologies on jl-plus.net to enhance your experience, analyze platform usage, and support security functions. The following types of cookies are used:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Strictly Necessary | Essential for platform operation, including login sessions, security tokens, and load balancing | Session / up to 1 year |
| Functional | Remember your preferences such as language settings, game favorites, and display options | Up to 1 year |
| Analytics | Collect anonymized data about how players use JL Plus to help us improve the platform | Up to 2 years |
| Security | Detect and prevent fraudulent activity, bot traffic, and unauthorized access attempts | Session / up to 1 year |
Strictly necessary cookies cannot be disabled as they are essential for the JL Plus platform to function. You may manage your preferences for other cookie categories through your browser settings. Please note that disabling certain cookies may affect the functionality of the JL Plus platform.
Under the Data Privacy Act of 2012 of the Philippines, you have the following rights with respect to your personal data held by JL Plus:
Request a copy of the personal data JL Plus holds about you and information about how it is processed.
Request correction of inaccurate or incomplete personal data held about you on the JL Plus platform.
Request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
Object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
Receive your personal data in a structured, commonly used, machine-readable format where technically feasible.
Withdraw consent to processing at any time where consent is the legal basis, without affecting prior lawful processing.
To exercise any of these rights, please submit a written request to the JL Plus Data Protection Officer using the contact details in Section 14. JL Plus will respond to all verified requests within fifteen (15) business days. We may require proof of identity before processing your request.
If you believe JL Plus has not handled your personal data in accordance with the Data Privacy Act of 2012, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.
The JL Plus platform is strictly intended for individuals who are at least 21 years of age, in accordance with PAGCOR regulations governing online gaming in the Philippines. JL Plus does not knowingly collect personal data from individuals under the age of 21.
If JL Plus becomes aware that personal data has been collected from a person under 21 years of age, we will take immediate steps to delete that data and close the associated account. Any winnings accrued by an underage player will be forfeited.
If you are a parent or guardian and believe your child under 21 has registered on JL Plus, please contact us immediately at the details provided in Section 14. We will investigate and take appropriate action without delay.
JL Plus employs age verification procedures during the registration process and reserves the right to request documentary proof of age at any time. Providing false information about your age during registration is a serious breach of our Terms & Conditions and may result in account termination and reporting to relevant authorities.
JL Plus reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, JL Plus will notify registered players by email or through a prominent notice on the platform at least seven (7) days before the changes take effect, where practicable.
The "Last Updated" date at the top of this Policy indicates when it was most recently revised. The current version of this Privacy Policy will always be available at jl-plus.net/privacy-policy. Your continued use of the JL Plus platform following the effective date of any revised Policy constitutes your acceptance of the changes.
If you do not agree with any changes to this Privacy Policy, you should cease using the JL Plus platform and may request account closure in accordance with the Terms & Conditions.
For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by JL Plus, please contact our Data Protection Officer:
Data Protection Officer — JL Plus
Email: [email protected]
General Support: [email protected]
Available 24/7 via live chat at jl-plus.net
Please note that all email addresses above are displayed as plain text for informational purposes only. JL Plus aims to acknowledge all privacy-related requests within three (3) business days and to resolve them within fifteen (15) business days.
You also have the right to lodge a complaint with the National Privacy Commission of the Philippines if you believe your data privacy rights have been violated. The NPC is the supervisory authority responsible for enforcing the Data Privacy Act of 2012.
Our Commitment
Privacy at JL Plus is not just a legal requirement — it is a core part of how we build trust with every Filipino player on our platform.
JL Plus fully complies with Republic Act No. 10173, the Data Privacy Act of 2012. We have appointed a registered Data Protection Officer and maintain all required data processing records in accordance with NPC guidelines.
JL Plus will never sell, rent, or trade your personal data to third-party advertisers or data brokers. Your information is used exclusively to operate your account, process transactions, and improve the JL Plus platform.
All sensitive data stored on JL Plus servers is protected with AES-256 encryption — the same standard used by financial institutions worldwide. Your personal and financial information is never stored in plain text.
Access, correct, delete, or port your data at any time. JL Plus responds to all verified data subject requests within 15 business days, in full compliance with the rights granted under the Data Privacy Act of 2012.
In the unlikely event of a data breach, JL Plus will notify the National Privacy Commission and affected players within the timeframes required by law. We maintain a tested incident response plan at all times.
JL Plus retains your data only for as long as legally required or operationally necessary. Once the retention period expires, data is securely deleted or anonymized — we do not hold onto your information longer than needed.
Play With Confidence
Now that you know how JL Plus protects your personal data, join thousands of Filipino players who trust JL Plus for a safe, fair, and exciting online gaming experience. Register today and play with complete peace of mind.
21+ only | PAGCOR regulated | DPA 2012 compliant | Play responsibly